Troubleshooting

Hearing aids & Accessories

What to do if one hearing aid stops working

What to do if both hearing aids stop working

Resolving charging issues

Photographing your hearing aids

Troubleshooting the TV Streamer and Multi Mic

TV Streamer+ troubleshooting steps

App & Connectivity

Fixing login issues with the Jabra Enhance Select app

Android 12 troubleshooting

Connecting to multiple mobile devices

How to restart your devices for a better hearing aid connection

How to unpair and re-pair your hearing aids

What to do if your hearing aids aren't connecting to the app