Help Center Troubleshooting Troubleshooting Hearing aids & Accessories What to do if one hearing aid stops working What to do if both hearing aids stop working Resolving charging issues Photographing your hearing aids Troubleshooting the TV Streamer and Multi Mic Firmware update FAQs TV Streamer+ troubleshooting steps What to do if your new hearing aid sounds dead, weak, or intermittent How to find your hearing aid serial numbers Help us help you How to restart your devices for a better hearing aid connection Why are my hearing aids whistling? App & Connectivity What to do if your hearing aids aren't connecting to the app How to unpair and re-pair your hearing aids Connecting to multiple mobile devices Fixing login issues with the Jabra Enhance Select app Troubleshooting the self-tuning test Android 12 troubleshooting Repeated "Connected" notifications on iPhone after updating to iOS 27 Why did I test outside the self-tuned fitting range? How to control your hearing aids without the app